Community Engagement and Participation
Course ID: 260413 0107 654ESH
Course Dates : 13/04/2026 Course Duration : 5 Studying Day/s Course Location: London, United Kingdom
Language: Bilingual
Course Category: NGO Programmes
Course Subcategories:
Community Development Donor Management NGO Management Non-Profit Leadership Programme Management Project Management Stakeholder Engagement
Course Certified By: ESHub CPD & LondonUni - Executive Management Training
* Professional Training and CPD Programs
Certification Will Be Issued:
From London, United Kingdom
Course Fees:
VAT varies by course location and participant nationality.
Date has passed please contact us Sales@e-s-hub.com
Introduction
Community engagement determines whether projects are understood, accepted, and sustained. This course teaches practical methods to plan, run, and evaluate engagement that reaches diverse groups. Participants practice tools for outreach design, meeting facilitation, and measuring participation. Clearer engagement reduces delays, builds trust, and leads to better decisions.
Objectives
Identify and engage diverse community groups using inclusive outreach methods and appropriate communication channels.
Plan and facilitate community meetings, consultations, and participatory activities that encourage constructive dialogue and shared decision-making.
Measure participation levels, analyse community feedback, and evaluate the effectiveness of engagement activities using practical monitoring tools.
Develop sustainable community engagement plans that improve collaboration, increase project ownership, and support long-term programme success.
Who Should Attend
Community engagement officers and community development practitioners.
NGO programme and project managers responsible for stakeholder engagement.
Outreach, communications, and public participation officers.
Local government officials and community relations coordinators.
Civil society leaders, volunteers, and field staff working directly with communities.
Training Method
• Pre-assessment
• Live group instruction
• Use of real-world examples, case studies and exercises
• Interactive participation and discussion
• Power point presentation, LCD and flip chart
• Group activities and tests
• Post-assessment
If Applicable:
• Each participant receives a 7” Tablet containing a copy of the presentation, slides and handouts
Program Support
This program is supported by:
* Interactive discussions
* Role-play
* Case studies and highlight the techniques available to the participants.
Course Agenda
Daily Schedule (Monday to Friday)
- 09:00 AM – 10:30 AM Technical Session 1
- 10:30 AM – 12:00 PM Technical Session 2
- 12:00 PM – 01:00 PM Technical Session 3
- 01:00 PM – 02:00 PM Lunch Break (If Applicable)
- Participants are expected to engage in guided self-study, reading, or personal reflection on the day’s content. This contributes toward the CPD accreditation and deepens conceptual understanding.
- 02:00 PM – 04:00 PM Self-Study & Reflection
Please Note:
- All training sessions are conducted from Monday to Friday, following the standard working week observed in the United Kingdom and European Union. Saturday and Sunday are official weekends and are not counted as part of the course duration.
- Coffee and refreshments are available on a floating basis throughout the morning. Participants may help themselves at their convenience to ensure an uninterrupted learning experience Provided if applicable and subject to course delivery arrangements.
- Lunch Provided if applicable and subject to course delivery arrangements.
Week 1
Day 1 – Foundations of Community Engagement
1. Principles of Community Engagement
- Purpose and benefits of community participation
- Levels of public engagement
- Building trust and transparency
2. Understanding Communities
- Identifying stakeholders
- Community mapping techniques
- Recognising community diversity
3. Planning Community Engagement
- Defining engagement objectives
- Selecting appropriate engagement methods
- Developing an engagement plan
Day 2 – Community Outreach and Communication
1. Outreach Strategies
- Community awareness activities
- Digital and face-to-face engagement
- Building community networks
2. Inclusive Communication
- Communicating with diverse audiences
- Addressing language and cultural differences
- Promoting accessibility and inclusion
3. Stakeholder Relationship Management
- Building long-term relationships
- Managing community expectations
- Strengthening stakeholder trust
Day 3 – Facilitating Community Participation
1. Planning Community Meetings
- Setting meeting objectives
- Preparing agendas
- Selecting suitable participation methods
2. Facilitation Skills
- Encouraging inclusive participation
- Managing group discussions
- Handling challenging situations
3. Participatory Decision-Making
- Consensus-building techniques
- Collecting community input
- Supporting collaborative decisions
Day 4 – Monitoring Participation and Managing Feedback
1. Measuring Community Participation
- Participation indicators
- Attendance and engagement analysis
- Monitoring outreach effectiveness
2. Collecting Community Feedback
- Surveys and questionnaires
- Focus groups and interviews
- Community feedback mechanisms
3. Responding to Community Input
- Analysing feedback
- Communicating outcomes
- Strengthening accountability
Day 5 – Practical Community Engagement Workshop
1. Designing a Community Engagement Plan
- Defining objectives and stakeholders
- Selecting engagement activities
- Preparing implementation schedules
2. Community Engagement Simulation
- Facilitating a public consultation
- Managing stakeholder discussions
- Documenting community outcomes
3. Implementation and Action Planning
- Developing engagement KPIs
- Preparing monitoring and evaluation plans
- Course review, feedback and implementation planning



















































